Nurse Case Management for Personalized Home Care

Do you have an aging relative who wants to continue living at home but struggles with daily routines or health issues? The continually expanding population of seniors in Canada suggests that chances are good that you do. The Personalized Home Care Services with Promyse Home assist individuals with their daily personal hygiene, grooming, and other routine tasks. Our Nurse Case Management team gives our senior loved ones the tools to manage their health and the empowerment to advocate for their well-being. 

Due to the growing senior population, many people will end up providing some form of home care at some point in their lives for a senior family member. It could be family members, a friend or neighbour.

Family members are helping their aging senior members engage in a game of cards to encourage well-being and avoid feeling lonely and isolated.

Family Caregivers

Family caregivers provide tremendous support for older family members, but it can be difficult to shoulder the entire burden alone. Seniors’ health status and home care assistance needs can change in the blink of an eye. All it takes is one injury or a sudden onset of an ailment, and your loved one’s need for assistance can increase dramatically.

When this shift does occur, it puts extra pressure and stress on everyone involved. A Nurse Case Manager at Promyse Home Care can help with some of this pressure.

Promyse Home Care in Kitchener, Waterloo & Cambridge

Promyse Home Care is a professional home care agency of thoroughly experienced industry specialists such as nurses and PSWs, who are dedicated to providing exceptional care and support to seniors and their families in the comfort of their own homes. 

This wealth of experience has led to a diverse range of home care services tailored to older adults who want to keep living at home independently.

The Nurses with Promyse Home Care

National Nursing Week 2025 was celebrated the week of May 12-18th and the theme was The Power of Nurses to Transform Health. We want to give special mention to the compassionate and caring nurses that work with the clients of Promyse Home Care. They take on the responsibility of assessing, planning, implementing, and evaluating the healthcare needs of seniors. Their role extends beyond the clinical realm, encompassing advocacy, education, and fostering a collaborative relationship between seniors, their families, and the broader healthcare team.

Ashley Fox, RPN, Nurse Case Manager and Community Outreach Coordinator. Ashley’s career has focused on geriatric care, where she has held leadership roles such as Charge Nurse and Director of Care in retirement and assisted living facilities. In 2016 she transitioned to community healthcare as a Nurse Case Manager and Community Outreach Coordinator at Promyse Home Care.

Ashley Fox, RPN, Nurse Case Manager and Community Outreach Coordinator
Ashley Fox, RPN, Nurse Case Manager and Community Outreach

Martha Wahl, RPN, Nurse Case Manager has worked with us since 2022. Martha creates custom care plans for clients in need of home care, respite, and palliative care and manage individuals’ ongoing care.She also supports and manages the Promyse Home Care PSWs. You can learn more about Martha in this interview called Improving Care & Quality of Life. 

Emanuela Stuparu RPN (Ema) since Feb 2024, works with our In-Home Foot Care Service

Pamela Jefferies RPN (Pam) since 2024, also works with our In-Home Foot Care program.

What is Nurse Case Management?

Nurse Case Management is a holistic approach to healthcare coordination, led by skilled and compassionate registered nurses that serve as the central point of contact, ensuring all facets of a senior’s healthcare are seamlessly integrated.

Seniors often encounter diverse healthcare needs that necessitate careful coordination and personalized attention. Whatever your home care situation, a nurse case manager can help you figure out the best home care plan for you and your loved one. 

Book a Free Consultation with a registered Promyse Care nurse to get started. During this initial assessment, you can raise any questions or concerns about home care. We will discuss the goals and objectives for your loved one’s care, and your specific home care needs and personal preferences to map out the best plan to get there.

Nurse Case Management Services

Some of the services you can expect from nurse case management include:

  • Tailored Care Plans for Individualized Support
  • Regular assessments and reviews to ensure your plan continues to be effective
  • Monitoring overall health for changes or complications
  • Immediate response for requested additional care
  • Assistance with medical supplies and equipment
  • Ongoing communication with family members and other healthcare professionals
  • Ongoing support – 24-hour helpline for emergencies and questions

 

Just as all the home care services available are customizable, so are case management benefits. Management services can be beneficial in ensuring your home care plan continues to deliver the best possible results. Having easily accessible support available whenever needed can offer great peace of mind.

Benefits of Nurse Case Management

There are plenty of advantages to having your home care plan overseen by a Promyse Care registered nurse. Some of the most significant benefits include:

  • System Navigation
  • Attention to Detail
  • Open and Ongoing Communication and Support

 

System Navigation

Working with a nurse case manager is ideal for understanding the big picture when establishing your home care plan. Personal Home care is about more than just helping with daily tasks and treating health issues. Although these two areas of concern will certainly be covered, nurse case managers can also help with other matters and develop a comprehensive approach to ensure all bases are covered. 

This can include the following:

  • Medication management
  • Chronic Disease Management
  • Transitioning between Care Settings (hospitals, rehab centers)
  • Community and social programs that may be beneficial to mental well-being
  • End of Life Planning & Support

 

Attention to Detail

Nurse case managers have an abundance of experience in all things home care. They have seen it all and will know of services and nursing care options you may have yet to consider. This can help minimize the pressure of making crucial care decisions for people who may not have experience with or exposure to home care services.

Open Ongoing Communication

To maximize your Home Care plan, Nurse Case Managers will coordinate with other healthcare professionals and family members to provide optimal care.

Open communication is essential to home care efficiency and ensures no conflicting strategies or practices are in place. It also provides comfort to the whole family and better quality of life for our senior loved ones.

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