Personal Care in Kitchener, Waterloo & Cambridge

Our Caregivers

in kitchener, Waterloo, and Cambridge

We understand that hiring a caregiver is an unfamiliar experience for many seniors and that this may be the first time you introduce a caregiver to the home. Our goal is to continue your loved one’s independence and peace of mind by giving the proper care and companionship with professional and compassionate caregivers.

Our Caregivers

in kitchener, Waterloo, and Cambridge

We understand that hiring a caregiver is an unfamiliar experience for many seniors and that this may be the first time you introduce a caregiver to the home. Our goal is to continue your loved one’s independence and peace of mind by giving the proper care and companionship with professional and compassionate caregivers.

Always Here for You and Your Loved Ones

To help alleviate any anxieties that arise, a senior care manager will accompany the staff member to introduce them to your loved one at the beginning of service. This care manager will also check in at regular intervals to ensure that the caregiver-client relationship is positive and comfortable.

Each of our caregivers is thoroughly screened and must pass background and reference checks. For everyone’s protection, our caregivers are bonded and insured as well as covered by the Workplace Safety and Insurance Board (WSIB). Our caregivers are interviewed and carefully screened, then receive a thorough introduction to our company’s policies and approach to care.

Our employees feel valued, respected, and supported in their work. Our caregivers feel a sense of purpose and satisfaction and are inspired to work together to achieve the best possible outcomes for our clients. 

At Promyse, our Nurse Case Managers will meet with you and your loved ones to determine initial needs and supports. Services provided by our Nurse Case Managers are at no additional charge. 

We will always be there for you as time goes on and as needs change. We will work with you and with your loved ones to make short-term and long-term care management plans for their in-home care needs.

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COVID-19

RESPONSE

As the global COVID-19 pandemic continues, and with Waterloo Region declaring a state of emergency, we want to ensure that our clients and their families understand our infection control approaches which are designed to ensure the safety of our clients and our employees.
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