Personal Care in Kitchener, Waterloo & Cambridge

Testimonials

in kitchener, Waterloo, and Cambridge

Our Seniors and Families are Valued

Every day, people discover the compassionate and caring in-home care provided by Promyse Home Care. From seniors and their families to the caring people who choose to become caregivers themselves. All of us at Promyse Home Care thank you and appreciate your comments.

Testimonials

in kitchener, Waterloo, and Cambridge

Our Seniors and Families are Valued

Every day, people discover the compassionate and caring in-home care provided by Promyse Home Care. From seniors and their families to the caring people who choose to become caregivers themselves. All of us at Promyse Home Care thank you and appreciate your comments.

Testimonials from our Clients 

Being one of my 95-year-old mom`s caregivers, I was in a predicament when I had to isolate for 14 days due to exposure to a person who had tested positive for Covid 19. Promyse was able to solve the problem quickly and provide the extra care my mother needed while I could not visit. The Promyse care provider who regularly visits her as well as the added caregivers made her feel comfortable and well taken care of in my absence. They definitely stepped up to help us through a tough situation!” G.T.

Our family was in need of wonderful skilled care for our mother, to support her in her retirement home. The staff at Promyse Home Care, including Marie, Mike and Ashley were professional, experienced and caring at helping to support our mother. For a period of many special yet stressful months, during the pandemic, our family relied on the excellent service provided by Promyse. The caregivers were lovely and capable; we valued each of them and their essential work. Our family is grateful to have enlisted Promyse for their high-quality home care support.” The Jackson Family

Marie & Mike are very quick to answer any questions or concerns that we have had. They are very caring, understanding, patient and have provided us with numerous ideas, websites, and information to help us navigate this journey. They will work to help find the best match possible of caregivers to those that they are caring for. We have had a few crisis situations and they are the first call that we make for additional care. I can’t say enough about Promyse and their staff! Communication is key and they are exceptional.” J. K.

Promyse came highly recommended by several members of our medical team for 24/7 care. Marie and Ashley were professional and thorough in their intake process, ensuring that all our needs and questions were addressed. Christine and Mia were superb – knowledgeable, caring, competent and confident. As caregivers, they did their job well and willingly, demonstrating their expertise not only in personal care, but also in nutrition, exercises for seniors, enrichment activities, and reassurance techniques. If you need any care services, contact Promyse first. You will be glad you did.” Elizabeth.

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COVID-19

RESPONSE

As the global COVID-19 pandemic continues, and with Waterloo Region declaring a state of emergency, we want to ensure that our clients and their families understand our infection control approaches which are designed to ensure the safety of our clients and our employees.
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