As we enter and embrace our senior years and the aging community, it is valuable to know what resources are available to accommodate changes and facilitate a comfortable transition and quality of life, whether that is general information or specific support, Promyse Home staff are here to assist our seniors in Kitchener, Waterloo and Cambridge. This page may update according to new information available.
A Friendly Voice
Monday to Friday – 8 a.m. to 5 p.m. – Toll-free – 1-855-892-9992
A Friendly Voice is a free, confidential “warm line” for older adults aged 55 and above living in Ontario. It is not a crisis line. It’s a welcoming space where seniors can freely connect with a caring individual without expectations or judgment.
Whether you or someone you know is struggling with loneliness or simply looking to stay socially healthy and add some connection to your routine, A Friendly Voice lends an empathetic ear and delightful conversations.
Advanced Care Planning Ontario
Advance Care Planning Ontario is an initiative of Hospice Palliative Care Ontario (HPCO), a registered charity that strives for a future where every person in Ontario has access to quality hospice palliative care, including advance care planning.
The Advance Care Planning Ontario initiative aims to raise awareness about the importance of advance care planning and provide people with the tools and information to begin their own advance care planning.
Alzheimer Society Waterloo Wellington (ASWW)
82 Wilson Ave, Kitchener 519-742-1422
Alzheimer Society Waterloo Wellington supports persons living with dementia and their families, in living their lives well with a dementia diagnosis.
Find support programs, dementia education and resources, referral services and more.
Whether you want to learn more about the programs and services we offer or find dementia-related information specific to your needs, we have the education and resources to help you.
Canadian Dental Care Plan
1-833-537-4342 (for general enquiries)
The Canadian Dental Care Plan (CDCP) will help make the cost of dental care more affordable for eligible Canadian residents. An application must be submitted, and applications are only open to Canadian citizens aged 65 and older, or adults with a valid Disability Tax Credit certificate.
Eligibility requirements include:
- You don’t have access to dental insurance
- Your adjusted family net income is less than $90,000
- You are a Canadian resident for tax purposes
- You filed your tax return for the previous year
Cancer Care Ontario
Waterloo Wellington Regional Cancer Program
The Waterloo Wellington Regional Cancer Program oversees the quality and delivery of cancer services for the areas of Waterloo Region, Wellington County and the southern portion of Grey County. The WWRCP aims to deliver timely care across the cancer care continuum (from prevention & screening to end of life care).
This is a good site to help understand the services, where they are offered, and to help with coordination of yours or your loved one’s care.
Community Care Concepts
519-664-1900 Toll Free: 1-855-664-1900
Community Care Concepts provides high quality support services throughout the Townships of Woolwich, Wellesley and Wilmot.
This enables seniors and special needs clients to remain as independent as possible in their own homes.
Community Care Concepts is a non-profit volunteer based organization.
Community Support Connections
519-772-8787
Community Support Connections provides life-changing services for our clients, allowing many people to stay in the comfort of their homes.
We help give them the independence and dignity we all want in life. The services we offer are customized to a diverse client group that includes caregivers, older adults with diverse abilities.
Community Support Connections offers services under four areas:
Nutrition, Physical Health, Social Wellbeing, and Help at Home.
Our compassionate team is here to find solutions to help your loved one live happily at home.
City of Kitchener – Senior Services
Age Friendly programs, services, news and information for Kitchener older adults! Programs run through Seniors Active Living Centres and include: Downtown Community Centre, Rockway Seniors Centre, Breithaupt Seniors Centre – with indoor pool.
City of Waterloo – Senior Services
Information on seniors programming, home support services and ageing in Waterloo. Programs run through Seniors Active Living Centres and include: Waterloo Memorial Recreation Complex – with indoor pool, skating rink, and indoor track, Community Pavilion – with drop in leisure activities.
City of Cambridge – Senior Services
Offering older adults in the community health services, volunteer programs, and a wide range of recreation programs at Seniors Active Living Centres and include: Allan Reuter Centre, David Durward Centre, Ted Wake Centre, Saint Luke’s Place, Fairview Mennonite Home, Langs CHC.
Guide to Programs and Services for Seniors in Ontario
This guide is your resource for programs and services available to Ontario’s seniors that can help them stay safe and healthy, active and engaged.
It is maintained by the Ministry for Seniors and Accessibility through the Government of Ontario.
It is a comprehensive guide for Seniors on everything from managing your finances, staying healthy and well, housing options, legal matters, end of life, transportation and driving, to employment and education.
Health Connect Ontario
Run by the Government of Ontario, this is a free, secure confidential service that helps you get health advice from a registered nurse, find health services or get information – 24 hours a day, seven days a week.
You can find a doctor or health service, check your symptoms, get health advice, or search the medical library to learn more about medical terms and conditions.
Available in English and French, with translation support offered in other languages.
K-W Seniors Day Program
The Village of Winston Park, 695 Block Line Rd., Kitchener, On 519-893-1609
K-W Seniors Day program is a non-profit community day service dedicated to promoting health, wellness, and dignity for older adults in the community who live alone or with a care partner and who would benefit from a supportive day program service.
Our friendly and knowledgeable staff have experience working with older adults who are socially isolated and may be experiencing frailty, physical challenges, cognitive impairment, memory loss and/or chronic conditions.
Meals on Wheels Ontario
519-323-2330
Meals on Wheels services operate in virtually every community in Ontario, delivering nutritious, delicious and affordable meals to a variety of groups, including seniors, people with physical disabilities and cognitive impairments, individuals suffering from illnesses and recovering from surgeries, and those who need special dietary planning and assistance.
Healthy eating provides essential energy and nutrients for general welfare, maintenance of health and functional autonomy, and reduces the risk for chronic diseases at older ages.
Ontario Health atHome and Community Care Support Services
(formerly known as the LHIN or CCAC)
If you require health care or personal support in your home, need assistance getting back on track after a hospital stay, illness or injury, or if you have complex or chronic health conditions, they can help get you the OHIP funded care you need. Care Coordinators work with you to determine the right care and health supports.
These include: Care coordination, Nursing, Physiotherapy, Occupational therapy, Nutritional counselling, Speech therapy, Social work, Personal support, Medical supplies and equipment.
Parkinson’s Canada
Toll free support line: 1-888-664-1974 Mon. to Fri. 9 a.m. to 4 p.m. ET
Whether you’ve been recently diagnosed, are a family member, care partner, or friend, or you’ve been living with Parkinson’s for years, you can start taking charge of your Parkinson’s today.
Connect with our dedicated support and information team for reliable guidance by phone and email. Learn more about our 1:1 peer mentoring program that connects you with a trained volunteer mentor who has walked a similar path to you.
Parkinson’s Society Southwestern Ontario
519-652-9437 Toll Free: 1-888-851-7376
Parkinson Society Southwestern Ontario offers a variety of Programs and Services to support people affected by Parkinson’s throughout the region.
They focus on four key areas:
- Support Services,
- Education,
- Advocacy and
- Research.
Their services include:
- volunteer-led support groups,
- ongoing education for families and healthcare professionals,
- regional workshops,
- as well as a bi-annual magazine, The Parkinson’s Update.
