Covid 19 Information

Covid 19 Health Information for Kitchener, Waterloo & Cambridge

Critical Covid-19 Information for Seniors

As the global COVID-19 pandemic continues, and with Waterloo Region declaring a state of emergency, we want to ensure that our clients and their families understand our infection control approaches which are designed to ensure the safety of our clients and our employees.

The Promyse Home Care team continues to monitor the situation on a daily basis, and ensuring our protocols are in compliance with the latest information and direction coming from the Public Health Department, Home Care Ontario Association and global health authorities, including the World Health Organization (WHO). These protocols include guidance for preventing the spread of illness, the foremost being handwashing, staying home when sick and following precautions when working with clients who are sick.

Do your caregivers wear masks

What happens if my parent requires care, and but has a respiratory illness

How do you ensure your staff don’t pose a risk

Health Canada lists the following everyday actions that can be taken to reduce exposure to the virus and protect your health, including the following:
With the rapidly changing information on COVID-19, we encourage you to monitor the situation in Canada and locally through the following sources:


hire your personalized nursing team today

stay connected to your loved one's health

book a free health-care consultation

I am looking for:
What is the best time to call?