Accessibility Policy

Promyse Home Care is committed to ensuring equal access and participation for all individuals with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain the highest quality of home and health care services, delivered with knowledge, integrity, compassion, dignity and independence, and choices. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontrios with Disabilities Act of Ontario’s accessibility laws. 

Promyse Home Care is committed to meeting its current and ongoing obligations under the Ontario Human flights Code respecting non-discrimination. We understand that obligations under the Accessibility for Ontarians with Disabilities Act 2005, (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human rights Code or obligations to people with disabilities under any other law. 

Promyse Home care is committed to excellence in providing services to all clients including people with disabilities. Our accessibility policy is consistent with the principles of independence,dignity, integration, and equality of opportunity for people with disabilities. We place the client/caregiver experience at the core of all we do by providing compassionate, person-centred care.

Promyse Home Care welcomes feedback on how we provide accessible service. Feedback will help us identify barriers and respond to concerns. Clients who wish to provide feedback on the way Promyse Home Care provide services can express this by calling 519-208-2000 or contacting us at [email protected]