Elder abuse is a serious situation, with older adults sometimes facing physical, verbal, financial mistreatment, or neglect. Recognizing the signs of elder abuse and knowing where to find support is crucial.
Warning Signs of Abuse
Some warning signs of a senior being abused can include:
- changes in mood (depression, fear, anxiety or detachment)
- changes in behaviour (social withdrawal)
- physical harm (unexplained injuries)
- neglect (lack of hygiene, food, clothing)
- failure to meet financial obligations or unusual bank withdrawals
- changes in living arrangements ( people moving in or being forced out)
How Common is Elder Abuse?
Sadly, elder abuse is a significant concern in Ontario, with various studies indicating that it affects a substantial number of seniors. Here are some key points regarding its prevalence:
- It is estimated that 1 in 6 seniors in Canada may experience some form of abuse, which can include physical, emotional, financial, or neglect.
- Many cases of elder abuse go unreported, making it difficult to determine the exact prevalence. Studies suggest that only a fraction of incidents are reported to authorities.
- Seniors living alone, those with cognitive impairments, or those dependent on caregivers are often at a higher risk for abuse.
- The most common forms of elder abuse in Ontario include financial abuse, emotional abuse, and neglect, often perpetrated by family members or caregivers.
Early intervention can make a significant difference in ensuring safety and well-being. For confidential assistance and guidance, call the Seniors Safety Line at 1–866-299-1011 , or call 911 if it’s an emergency or for immediate support.
There is Support for Seniors in Ontario
The Seniors Safety Line (SSL) is a “senior friendly” service in Ontario with live counsellors available to help older adults of all genders navigate any kind of crisis, abuse, neglect, or distress – 7 days a week, 365 days a year. The service is offered in over 200 languages and there is also an online chat option.
They also provide information to relatives, friends, neighbours, caregivers and other service professionals who may have questions or concerns about an elderly person in their life.
The Seniors Safety Line was launched in October 2014 as a collaborative initiative between the Assaulted Women’s Helpline (AWHL) and Ontario Network for the Prevention of Elder Abuse (ONPEA), funded by the Ontario Trillium Foundation.
What Does the Safety Line offer?
- A confidential and safe space to talk about concerns.
- Emotional support and supportive counseling.
- Safety planning assistance.
- Information and referrals to local agencies and community services.
- Support for a wide range of issues, including emotional health, social isolation, and general aging challenges.
- Online counseling services are available Monday through Friday.
How Does it Work?
Counsellors facilitate options and help callers explore what steps they are ready to take, without giving explicit advice. It can address the needs of diverse populations, including those with disabilities, immigrants, and LGBTQ+ individuals.
The service is free and no referral is required.
How to Contact the Seniors Safety Line
Call the 24-hour Live Support line 1-866-299-1011 or the TTY Line at 1-866-299-0008. Visit the Seniors Safety Line website for more information.
Asking for Help is a Brave and Important Step
Whether you’re experiencing abuse, caring for a loved one, or simply seeking more information, there are many resources available to support you.
Additional Resources
Here is a list of additional online resources that provide valuable information, assistance, and guidance specifically for seniors. These organizations may be helpful as you navigate through challenging situations and may connect you with the care and support you need.
Elder Abuse Prevention Ontario mission is to create an Ontario that is free from abuse for all seniors. We provide support to seniors affected by abuse, foster public awareness, deliver training, and community building.
211 Ontario is a free and confidential service that easily connects people to the critical social and community support they need. 211 applies a human touch for personalized solutions with highly-trained and accredited Community Navigators who know how to ask the right questions to get the full picture of a person’s needs.
A Friendly Voice is a free, confidential “warm line” for older adults aged 55 and above living in Ontario and the Atlantic provinces. It’s a welcoming space where seniors can freely connect with a caring individual without expectations or judgment. A Friendly Voice can lend an empathetic ear and engage in delightful conversations. Please note, A Friendly Voice is not a crisis line or referral service.
Your Personal Health Advocate
As individuals age, the journey towards maintaining optimal health becomes increasingly intricate. Seniors often encounter diverse healthcare needs that necessitate careful coordination and personalized attention.
Promyse Home Care’s Nurse Case Management services stand as a beacon of support, offering seniors not only the tools to manage their health but also the empowerment to advocate for their well-being.
Recognizing the importance of mental well-being, Nurse Case Managers offer emotional support, companionship, and connections to community resources, addressing the social determinants of health.




